Every message to Rentadeto is read and answered by a person — usually within 24 hours, faster for safety issues.
General & support
Email hello@rentadeto.com for anything: account questions, payment help, booking issues, press, partnerships, or just feedback. Include the email on your account so we can find you quickly.
Safety — treated as urgent
If something happened on a date or in a chat that shouldn't have, use the report form (it routes straight to the safety desk) or email hello@rentadeto.com with “SAFETY” in the subject line. If anyone is in immediate danger, contact local emergency services first — 911 in Canada and the US.
Companions
Questions about applications, payouts, or your profile: email hello@rentadeto.com with “COMPANION” in the subject line, or check the Help Center first — payout and earnings questions are usually answered there.
Where we are
Rentadeto is operated from Ontario, Canada, serving Canada and the United States.