Terms of Service

These Terms govern your use of Rentadeto (the "Platform"), operated from Ontario, Canada. By creating an account you agree to them, to our Privacy Policy, and to the Community Rules.

1. What the Platform is — and is not

Rentadeto is an introduction platform for strictly platonic companionship: social dates, event accompaniment, conversation, and video calls. It is not a dating service for romantic relationships, not an escort service, and not a venue for any sexual service. Any use of the Platform to solicit, offer, or arrange sexual services for money is prohibited, is a crime in Canada and most of the United States, results in immediate permanent termination, and will be reported to authorities where required.

2. Eligibility

You must be 18 or older, pass our 18+ age check, and provide truthful information. We may refuse, suspend, or terminate any account at our discretion to protect the community.

3. Where we operate

The Platform is offered in Canada, excluding Quebec, and the United States. Virtual dates and chat subscriptions work anywhere in those territories; in-person dates are available only in cities we have opened. We may add or withdraw territories at any time. If you use the Platform from somewhere we do not serve, you do so on your own initiative and remain responsible for your own local law.

4. Companions are independent

Companions are independent adults who choose their own clients, set their own rates, and decide their own availability. They are not employees, agents, or representatives of the Platform. The Platform provides introductions, tools, and payment processing; it is not a party to any meeting between members.

Taxes are the companion’s own. A companion is responsible for reporting and paying their own income tax and any sales tax that applies to them. We report annual totals where Canada’s digital-platform rules require it and send a summary each January; in the United States, any transaction reporting the IRS requires (such as Form 1099-K) is issued through our payment processor. That is a reporting obligation, not tax advice, and it does not make anyone an employee.

One thing this section does not do. Calling someone an independent contractor does not decide the question. Legislation — including Ontario’s Digital Platform Workers’ Rights Act, 2022 — can apply to platform work regardless of how a contract labels the worker. Where it applies, it applies, and nothing here is intended to contract out of it.

5. Fees and payments

Date bookings are paid at the time of booking through our payment processor. The funds are held by the payment processor — not by the Platform — and are released to the companion 24 hours after the date ends unless a dispute is opened in that window. All displayed prices are the full price; applicable sales taxes are added where the law requires. Some paid features described in these terms (chat subscriptions, billed monthly and cancellable online at any time effective at the end of the billing period, optional virtual gifts subject to monthly spending limits, and commissioned personalized videos) may not yet be enabled — a feature that is not offered on the site cannot be purchased, and these terms apply to it from the day it is.

The platform fee. Every price on the Platform is set by the companion, and the companion receives 100% of it. On each purchase — a date booking, a chat subscription, or a little extra — the Platform adds a platform fee of 20% of that price, charged to the client on top of it and shown as a single all-in total before anything is paid. Gift-credit packs build the same fee into the pack price, so a gift’s full face value reaches the companion. The platform fee is consideration for the Platform’s own services to the client — introductions, booking tools, payment processing and protection, the safety systems, and support. It is not a share of, a commission on, or a benefit derived from any companion’s earnings, and no part of any companion’s rate is ever deducted. The Platform may reduce or waive the fee under its own promotions (for example, founding-companion and referral offers) without changing what the companion receives.

What a chat subscription is. A subscription buys access to a private text conversation with a companion, together with the platonic perks listed for the tier (such as reply priority, date discounts, and early access to date slots). It is not a subscription to photographs, videos, or any other media content. Companions do not sell, and may not sell, images or video through the chat; the chat carries text only. The Platform is not an adult-content service, and no content of any kind that is sexually explicit is permitted anywhere on it.

Personalized video messages (“little extras”). Separately from chat, a client may commission a short, personalized, non-explicit video message from a companion — for example a birthday or good-luck greeting — as a one-off purchase. These are the only user videos the Platform stores. Each one is reviewed by a person before it is delivered. Once approved, it is delivered privately to the client who paid for it, who can watch it in the app and download their own copy to keep — there is never a public link, and nobody other than that client and the companion who made it can access it. A companion who accepts a commission agrees that the client may keep the delivered video and share it for personal, non-commercial purposes — it is a gift, and gifts are meant to be kept. Every commissioned video must be strictly platonic and appropriate for a general audience, and is subject to the same child-protection and mandatory-reporting rules as the rest of the Platform. A companion may decline any commission, and a message that is not appropriate is not delivered and is deleted.

The booking buys time, not the date itself. On an in-person date the client pays for everything the two of you do — food, drinks, tickets, entry, transport — at the time, directly. A companion is never expected to pay for any part of a date and never to be reimbursed afterwards. Expecting a companion to cover a cost, or leaving her with one, is a rule breach and is grounds for suspension. A companion who is left with a bill should tell us; we treat it as a safety report, not a billing query.

Cancelling a confirmed date. What the companion keeps depends on the notice given, because notice is what decides whether the reserved time can be filled by someone else. Cancelling more than 48 hours before the start time is refunded in full; 24 to 48 hours before, 75%; 2 to 24 hours before, 50%; under 2 hours before, or failing to attend, is not refunded. The Platform’s platform fee is refunded in full in every one of those cases, including a no-show. Where a companion cancels a confirmed date or does not attend, the client is refunded in full including that fee. The full rules, and the exception for genuine emergencies, are in the Refund Policy, which governs if the two ever differ.

Requests are not bookings. A booking request is an offer that the companion may accept or decline for any reason or none. A declined request creates no obligation on either side and no charge to the client.

Payments stay on the Platform. Arranging payment outside the Platform is prohibited for both sides. It removes the payment protection, the dispute window, the refund rules and the record that protects both of you — which is the entire reason the rule exists, and it is the companion who carries the loss when it goes wrong. Asking for or accepting off-platform payment, or using the Platform to make an introduction and then continuing off it to avoid fees, may result in suspension or permanent termination, and any balance owed may be withheld pending review.

6. What our checks do — and do not — mean

We do several things to keep this community safe, and we want to be exact about what they are, because the difference matters if something goes wrong.

What we do. Every member completes an 18+ age check. A person reviews every companion profile and every photo before it goes live. Messages and profile text are screened automatically for rule-breaking, and a person reads every safety report.

What none of that is. The age check reads a date of birth. It is not identity verification — we do not confirm that a member is who they say they are. We do not run criminal record checks, police checks, vulnerable sector checks, credit checks, employment checks or reference checks on anyone, and we are under no obligation to. We do not independently confirm that anything in a profile — a name, a photo, an age, a job, a language, a city — is true.

What that means for you. Our checks are limited and must not be treated as complete, accurate, current or conclusive evidence about any person. Passing them is not a safety guarantee, an endorsement, or a statement that a person is trustworthy. You remain responsible for deciding who you meet, and for your own judgement about them. Read the Safety Center before a first meeting — it exists because this section is true.

7. Assumption of risk and release

Meeting people carries inherent risk. You agree that you use the Platform and attend any meeting at your own risk, that you are solely responsible for your interactions with other members, and that you release the Platform, to the maximum extent permitted by law, from claims arising out of members' conduct. Nothing in these Terms limits liability that cannot be limited under applicable law (including Ontario consumer protection law), and nothing in these Terms waives criminal law — which is one reason the Community Rules are strictly enforced.

8. Safety obligations

You agree to follow the Community Rules, including public-place first meetings and keeping payments and arrangements on-platform. You agree we may screen on-platform communications for safety and rule enforcement, as described in the Privacy Policy.

Some of that screening is automated. Messages, profile text, reviews and service requests are checked by software, including AI, before or shortly after they are sent. Automated screening can be wrong in both directions, so a person reviews anything that leads to a strike or a ban, and you can always reply to us and reach a human.

Do not record a date. Recording, photographing, screenshotting or streaming a video date, or recording an in-person meeting, without the other person’s express agreement is prohibited and is grounds for immediate permanent termination. We do not record video dates and we cannot prevent someone else from trying — depending on the circumstances it may also be a criminal offence, and we will cooperate with police where the law requires.

Video dates are live, private, and not carried by us. The audio and video of a video date flow directly between the two participants and do not pass through or get stored on our servers, so we cannot monitor a video date as it happens. That is a privacy protection, and it is the reason the following obligations rest with you. Nudity, sexual activity, or sexual language during a video date is prohibited and is grounds for immediate permanent termination. Either participant may end a video date at any time, for any reason or none. If the other participant exposes themselves or engages in sexual conduct, you agree to end the date and report it; because a date is not recorded, a prompt report is what allows us to act.

Child protection and mandatory reporting. Sexual content or conduct involving anyone under 18 is prohibited absolutely. Where we become aware of material or conduct that appears to sexually exploit or endanger a child, we report it to the authorities the law designates — in Canada, the Canadian Centre for Child Protection (Cybertip.ca) and, where applicable, police — and we preserve related records as the law requires. These obligations override any privacy commitment on this Platform and cannot be waived by any user. Where we operate with United States users, equivalent reporting obligations to the National Center for Missing & Exploited Children (NCMEC) apply.

We are not an emergency service. If you are in danger, call 911 or your local emergency number first. Report it to us afterwards. Our safety desk is staffed by people, not around the clock, and it cannot come to where you are.

9. Your content

Profile text and any photos you upload must be yours, must be appropriate for a general audience, and must not contain sexually explicit material — this Platform hosts none, by rule. You grant us a licence to display your content on the Platform. We review profile content before and after publication and remove anything that breaks the rules. To report content that infringes your copyright or is otherwise unlawful, contact hello@rentadeto.com with the details; we act on valid notices promptly and report illegal material to the appropriate authorities where the law requires.

10. Reviews and ratings

Who can review. Only a client account, only for a booking that person paid for and that actually happened, only after the payment has settled, and only once per booking. One booking, one review, forever — a review cannot be bought, requested from a friend, or written by anyone who was not there.

What you grant us. The licence in section 9 covers your review: we may display it on the Platform and in the reviewed companion’s profile for as long as their account is live. Reviews you write survive the deletion of your own account, with your name and account link removed — otherwise anyone could erase a truthful record of a paid booking by closing an account.

What you are agreeing to when you write one. That it describes a real date you were on; that it is your honest opinion; that it does not identify the person by surname, workplace, street or home; that it does not comment on their body; and that it does not accuse anyone of a crime. If something happened that belongs with a person on our team, report it — a rating is not a report and we do not treat it as one.

What a companion can and cannot do. A companion may publish one reply per review. A companion cannot delete, edit, hide, reorder or filter their reviews, cannot see a review before it publishes, and must not contact a reviewer about one.

No incentives, ever. We do not pay, credit, discount, enter into a draw, award points to, or give any benefit whatsoever to anyone for writing a review, for writing a positive one, or for removing a negative one. Neither may a companion. Offering anything of value in exchange for a review, or for its removal, is a permanent ban.

And the part that binds us:

We do not write reviews. We do not edit them. We do not remove a review for being negative. We remove reviews only under our published Reviews Policy, and we log every removal.

11. Your promises to us

You agree that you will use the Platform lawfully, that the information you give us is true, that you will not impersonate anyone, will not use the Platform on behalf of someone else without telling us, will not scrape or copy other members’ profiles or photos, will not try to break, overload or get around the Platform’s security or rate limits, and will not use the Platform to harass, threaten, defraud or discriminate against anyone.

Indemnity. If someone brings a claim against us because of something you did — how you behaved toward another member, something you posted, a law you broke, or a promise in these Terms you did not keep — you agree to cover our reasonable resulting losses, including reasonable legal costs. This does not apply to anything caused by our own wrongdoing, and it does not apply where the law does not allow it.

12. Limits on our liability

The Platform is a tool for making introductions. We are not responsible for what another member does, on or off the Platform.

To the maximum extent the law allows, we are not liable for indirect, incidental, special or consequential loss, for lost profits or lost opportunity, or for anything arising from another member’s conduct. Where we are liable, our total liability to you for all claims combined is limited to the greater of (a) CAD $500 or (b) the total amount you paid us in the six months before the event you are complaining about.

What this section cannot and does not do. It does not limit liability for our own fraud, for death or personal injury caused by our negligence, or for anything that cannot be limited under applicable law — including Ontario’s consumer protection legislation. Those rights are yours and nothing here takes them away.

13. Availability, and what we do not promise

We provide the Platform as it is. We do not promise it will always be available, uninterrupted or error-free, and we may change, suspend or discontinue features. We are not responsible for delays or failures caused by events outside our reasonable control, including outages at our hosting, payment or communications providers.

We do not promise that you will receive bookings, find a companion who suits you, earn any particular amount, or have a good time. Rates, availability and the number of companions in a city are set by companions and by the market, not by us.

14. Services we rely on

The Platform runs on third-party services — payment processing, hosting, database, email and video relay. They are listed in the Privacy Policy. Their own terms govern their services, and we are not responsible for their acts or omissions. Links to outside websites are not endorsements.

15. Termination

We may suspend or terminate accounts that violate these Terms or the Community Rules. Solicitation of sexual services, under-18 use, and identity fraud result in immediate permanent bans.

You may close your account at any time. On termination: money already held for a booking is resolved under the Refund Policy; a companion’s earned balance is paid out under the normal payout rules, except where it is withheld pending a fraud, safety or chargeback review; and published reviews and enforcement history are kept as described in the Privacy Policy. Sections that by their nature should outlast the agreement — sections 6, 7, 11, 12 and 16 — survive it.

16. Disputes and governing law

These Terms are governed by the laws of Ontario and the federal laws of Canada that apply there. The courts of Ontario have jurisdiction, and you and we both agree to bring any claim there.

We do not force you into arbitration and we do not ask you to give up a class action. Many platforms do. Ontario law would not enforce it against a consumer anyway, and we would rather say so plainly than print a clause we know is unenforceable. Nothing here limits any right you have under Ontario’s consumer protection legislation.

If you use the Platform from the United States: choosing Ontario law does not take away consumer protections that the law of your state grants you and does not let you waive. Those rights apply to you alongside these Terms, and nothing in this section is an attempt to contract out of them.

Before suing anybody, email hello@rentadeto.com. Most of what reaches us is a misunderstanding, a refund, or a bug, and all three are faster to fix than to litigate.

17. General

If any provision is unenforceable, the rest remain in effect and the unenforceable part is read as narrowly as necessary to make it valid.

Changes. We may update these Terms. For a change that materially affects your rights or what you pay, we will give you at least 30 days’ notice by email or in the product before it takes effect, and you may close your account before then. Other changes take effect when posted. Continued use after a change takes effect is acceptance.

Notices. You agree we may send you notices, disclosures and records electronically — by email to the address on your account, or in the product. Keep your email address current.

Assignment. You may not transfer your account or your rights under these Terms. We may transfer ours to an affiliate or to a buyer of the business, on notice to you.

Entire agreement. These Terms, the Privacy Policy, the Community Rules, the Refund Policy and the Reviews Policy are the whole agreement between us about the Platform. If they conflict, these Terms govern — except on refunds, where the Refund Policy governs, and on reviews, where the Reviews Policy governs.

No waiver. If we do not enforce something straight away, we have not given up the right to enforce it later.